Shipping Policy
Please review our shipping policy below for information about order processing and delivery estimates.
Order Processing
All products are made to order and produced by our fulfillment partners. Order processing times may vary depending on the product type and seasonal demand and are typically completed within 2–7 business days across all product categories.
Production & Fulfillment
Different product categories are produced and shipped by different fulfillment partners depending on the product type and destination country.
Estimated Delivery Times
The estimated delivery times below include order processing time and shipping transit time. Business days are Monday to Friday and do not include weekends or public holidays.
United States: FREE Shipping
Shipping Costs
United States: Free shipping
Europe, United Kingdom, Canada, and Australia: $25 flat-rate shipping
Final shipping costs, shipping methods, and estimated delivery times are always displayed at checkout before payment is completed.
Please note that delivery estimates may vary due to customs processing, carrier delays, weather conditions, seasonal demand, or other circumstances outside our control.
Shipping Address
Please make sure your shipping address is correct before placing your order. If you notice an error, please contact us within 12 hours of purchase. We cannot guarantee address changes after production has started.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or local taxes depending on the destination country. These charges are the responsibility of the customer.
Order Issues
If your order arrives damaged, incorrect, or does not arrive within the estimated delivery timeframe shown at checkout, please contact us within 14 days. After reviewing and approving the issue, we will provide either a replacement or a refund depending on your preference.
Contact
If you have any questions about shipping or your order, please contact us by email at info@easebasket.com